How can I respond to unjustified reminders?
December 10, 2023 | 50,00 EUR | answered by Friedhelm Krebs
Dear Lawyer,
I am reaching out to you as I am faced with a situation that is increasingly unsettling and burdensome. Over the past few weeks, I have received several unjustified reminders from a company with which I have no business relationship. These reminders relate to supposedly outstanding invoices that I have never received or paid.
I am certain that this is a mistake, as I have not used any services or products from this company. However, they are pressuring me and threatening legal consequences if I do not settle the demands. This not only burdens me financially but also emotionally.
I have already tried to reach out to the company by phone to clarify the situation, but without success. Now I do not know how to proceed and what legal steps I can take against these unwarranted reminders. How can I defend myself against these unjustified demands and protect my rights?
I thank you in advance for your support and look forward to your expert advice.
Sincerely,
Fred Falk
Dear Mr. Falk,
Thank you for your inquiry regarding the unwarranted reminders you are facing. It is understandable that this situation is causing you distress and you are looking for ways to defend yourself. I would be happy to assist you in this matter and provide you with some legal steps you can take against these unjustified demands.
First and foremost, it is important that you carefully collect and keep all documents and communications with the company. This includes all reminders, letters, emails, as well as evidence that you have not actually used any services or products from this company. These documents will later serve as evidence to prove your innocence.
As the next step, I recommend that you respond in writing to the unjustified demands. Write a contradiction in which you clearly explain that you dispute the demands because you had no business relationship with the company and never received or paid the invoices. Demand that the company withdraw the demands and provide you with a written confirmation of this.
Furthermore, you can contact consumer protection organizations or the ombudsman for debt collection services to receive support and advice in this matter. These organizations can help you defend your rights and take action against unjustified demands.
If the company continues to insist on the demands and take legal action against you, I strongly recommend consulting a civil law attorney. An attorney can help you protect your rights in this situation, take legal action, and potentially file a lawsuit against the company.
In conclusion, I want to emphasize the importance of remaining calm and handling the situation in a rational manner in such cases. Do not be intimidated by the company's threats, but actively stand up for your rights. I hope that my advice will help you in your situation and wish you success in asserting your rights.
Best regards,
Friedhelm Krebs
Civil Law Attorney
