Cancellation at an internet portal.
January 29, 2010 | 30,00 EUR | answered by Steffan Schwerin
Dear Sir or Madam,
I registered with an internet portal on 15.05.09.
On 16.05.09, I sent a termination via email.
According to the terms and conditions, this should be permissible.
Cancellation policy
Right of withdrawal
You can revoke your contractual declaration within two weeks without giving reasons in text form (e.g. email, letter, fax). The period begins upon receipt of this instruction in text form, but not before the conclusion of the contract and also not before the fulfillment of our obligations under § 312c para. 2 BGB in conjunction with § 1 para. 1, 2 and 4 BGB-InfoV, as well as our obligations under § 312e para. 1 sentence 1 BGB in conjunction with § 3 BGB-InfoV. The timely dispatch of the revocation is sufficient to comply with the withdrawal period. The revocation should be addressed to:
Medusa United Media GmbH, Kaiser-Wilhelm-Ring 27-29, 50672 Cologne
Email: stop@flirtcafe.de
Consequences of withdrawal
In the event of an effective revocation, the services received by both parties must be returned and any benefits obtained (e.g. interest) must be surrendered. If you cannot return or only partially return the received service or can only return it in a deteriorated condition, you may have to provide us with compensation. This does not apply in cases where the deterioration of the item is exclusively due to its examination - as would have been possible for you in a retail store. Furthermore, you can avoid the obligation to provide compensation for any deterioration caused by the intended use of the item by not using the item as if it were your own property and refraining from anything that could diminish its value. Refunds must be made within 30 days. The period begins for you with the dispatch of your revocation declaration, and for us with its receipt.
In the case of services, your right of withdrawal expires prematurely if your contract partner has begun to perform the service with your explicit consent before the end of the withdrawal period, or if you have initiated this yourself, for example by downloading or sending messages.
End of the cancellation policy
Cancellation new:
7. Cancellation policy, exclusion of the right of withdrawal
Every customer can revoke their contractual declaration within two weeks without giving reasons in text form. The period begins upon receipt of this instruction in text form, but not before the conclusion of the contract and also not before the fulfillment of our obligations under § 312 c para. 2 BGB in conjunction with § 1 para. 1, 2 and 4 BGB-InfoV, as well as our obligations under § 312e para. 1 sentence 1 BGB in conjunction with § 3 BGB-InfoV. The timely dispatch of the revocation is sufficient to comply with the withdrawal period.
Dear inquirer,
I will answer the questions you have asked considering the circumstances described and your efforts as follows:
The revocation instruction presented is lawful.
If you have declared the revocation within the deadline, it is effective and the contract no longer exists.
Even if you have sent a "termination" here, it will be interpreted as a revocation.
If the portal operator is causing you stress and refuses to release you from the contract because they do not accept the revocation, you should write to them again and inform them of the legal situation.
If necessary, a lawyer may need to be hired to represent your interests.
Finally, I would like to point out that this platform cannot replace a comprehensive and personal legal consultation. The aim is solely to provide an initial rough assessment of your legal problem based on the information you have provided from a lawyer. The legal advice I provide is based solely on the information you have provided. By adding or omitting relevant information in your description of the circumstances, a completely different legal assessment may result.
I hope I have provided you with an initial overview and that my explanations have been helpful. You are welcome to contact me through the follow-up option on this platform.
Furthermore, I am also available for legal representation if needed. I would credit the initial consultation fee in full.
A greater distance between lawyer and client is generally not a problem. With the help of modern communication tools such as email, post, fax, and telephone, handling a mandate is also possible.
Best regards,
Steffan Schwerin
Lawyer
Law Firm Steffan Schwerin
Golmsdorfer Straße 11
07749 Jena
Tel.: 03641 801257
Fax: 032121128582
Email: raschwerin@raschwerin.de
Website: www.raschwerin.de
Experte für Media law
Jena
Die Rechtsanwaltskanzlei Steffan Schwerin berät Sie in (fast) allen rechtlichen Lebenslagen. Ich verstehe mich als Dienstleister - getreu dem Motto: Recht haben - Recht durchsetzen - Recht bekommen, berate ich meine Mandanten und wir erarbeiten gemeinsam einen Lösungsweg. Ich vertrete Ihre Interessen außergerichtlich und auch gerichtlich. Ich arbeite vorzugsweise in den Rechtsgebieten Internetrecht, Arbeitsrecht, Sozialrecht, Mietrecht, aber auch im Familien-, Erb- und Strafrecht. Einen weiteren Schwerpunkt bildet das Vertragsrecht (Mietverträge, Leihverträge, Eheverträge, Kaufverträge, Darlehensverträge, Leasingverträge, Werkverträge, Dienstleistungsverträge, Arbeitsverträge, Aufhebungsverträge, Geheimhaltungsvereinbarungen, Kooperationsvereinbarungen, Bauverträge, Allgemeine Geschäftsbedingungen - AGB); hier prüfe ich bestehende Verträge und AGB für Sie oder erstelle Verträge und AGB nach Ihren Anforderungen. Darüber hinaus sind auch Gewerbetreibende, Freiberufler und Unternehmen angesprochen, sich durch meine Kanzlei beraten und vertreten zu lassen.
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