How can I make the most of my cargo insurance?
December 2, 2023 | 55,00 EUR | answered by Anna Sontheimer
Dear lawyer specializing in transport and forwarding law,
My name is Piotr Fuchs and I work as an independent transport entrepreneur. Lately, there have been increasing problems with damaged goods during transport. While my freight insurance covers a certain amount, I feel like I am not fully benefiting from the insurance.
Currently, I am facing the challenge of my freight being damaged again and I am unsure of the best course of action to claim for the damage. I am afraid that I may not have all the relevant information and documents to enforce my claims against the insurance.
My concern is that due to a lack of knowledge or support, I may not receive full compensation for the damage, which would heavily impact my financial situation as a self-employed individual.
Therefore, I am asking for your advice on how to best utilize my freight insurance to proceed correctly and efficiently in case of transport damage. What specific steps do I need to take to enforce my claims against the insurance? Are there any specific documents or procedures I should follow to increase my chances of receiving adequate compensation?
Thank you in advance for your support and expertise in this matter.
Sincerely,
Piotr Fuchs
Dear Mr. Fuchs,
Thank you for your inquiry regarding your freight insurance and the associated problems with damaged goods during transport. As a lawyer specializing in transport and forwarding law, I can understand your concerns and will provide you with some specific steps and tips on how to optimize your freight insurance to be adequately compensated in case of transport damages.
Firstly, it is important that you gather and keep all relevant documents and information. This includes, for example, consignment notes, delivery notes, invoices, photos of the damaged goods, as well as any damage reports or expert opinions. The more evidence you have, the better you can substantiate your claim with the insurance company.
Furthermore, you should report the damage to the insurance company immediately. Pay attention to the deadlines specified in your insurance contract. Do not miss any deadlines, as this could result in your claims against the insurance company being forfeited.
It may also be helpful to consult a specialist lawyer in transport and forwarding law to effectively represent your interests to the insurance company. An experienced lawyer can assist you in communicating with the insurance company, help you enforce your claims, and potentially initiate legal action if the insurance company does not respond appropriately.
Additionally, make sure to properly pack and secure your goods to minimize the risk of transport damages. Thorough preparation can help ensure that your claims with the insurance company are not rejected due to negligence on your part.
Overall, it is important that you educate yourself and seek professional support to successfully assert your claims against the freight insurance company. I recommend that you take the necessary steps promptly to receive appropriate compensation for the damage incurred.
If you have any further questions or need assistance, I am happy to help.
Best regards,
Anna Sontheimer
Lawyer specializing in transport and forwarding law
