How can I defend myself against unwanted advertising calls from my bank?
April 7, 2022 | 40,00 EUR | answered by Alwin Reuter
Dear lawyer,
I am Maria Hoffmann and have recently been receiving an increasing number of unwanted telemarketing calls from my bank. These calls are not only annoying but also distressing for me. Despite repeatedly asking for these calls to stop, they just won't cease. They involve various offers and products being pushed on me, even though I have no interest in them.
I feel harassed by my bank and would like to know what legal options I have to defend myself against this. Are there laws or regulations that protect me from such unwanted telemarketing calls? Can I take legal action to stop this harassment? How can I ensure that my privacy is respected and that I am not further harassed by my bank?
I request your assistance in figuring out the best course of action in this situation. It is important to me that my rights are upheld and that I can effectively defend myself against unwanted telemarketing calls. Thank you in advance for your support.
Sincerely,
Maria Hoffmann
Dear Mrs. Hoffmann,
Thank you for your inquiry regarding the unwanted telemarketing calls from your bank. It is understandable that you feel harassed by these calls and are looking for legal options to defend yourself against them. In Germany, there are legal regulations that provide protection in such cases.
First and foremost, it is important to know that unwanted telemarketing calls are generally prohibited unless you have expressly consented to them. This means that companies like your bank are not allowed to call you unsolicited to offer you products or services. This regulation stems from the Unfair Competition Act (UWG) and the Telecommunications Act (TKG).
Therefore, if you have already requested multiple times for the calls to stop and are still being harassed, it is a clear violation of your privacy. In such a case, you can take legal steps to defend yourself and stop the harassment. For example, you can demand a cease and desist declaration from your bank and initiate legal action if it is not adhered to.
Furthermore, you have the option to complain to the Federal Network Agency. The Federal Network Agency is responsible for protecting against unauthorized telephone advertising and can impose fines for violations. It is advisable to gather all relevant information about the unwanted calls and provide it to the Federal Network Agency.
Additionally, you can also hire a lawyer to represent your interests and take legal action against the bank. A lawyer can help you enforce your rights and ensure that your privacy is respected.
Overall, it is important that you resist unwanted telemarketing calls and stand up for the protection of your privacy. I recommend that you act promptly and take the steps mentioned above to stop the harassment from your bank.
If you have any further questions or need assistance, I am at your disposal.
Sincerely,
Alwin Reuter
