How can I defend myself against unauthorized account blockings by my bank?
March 24, 2023 | 40,00 EUR | answered by Alwin Reuter
Dear Banking Lawyer,
I am reaching out to you because I have been experiencing increasing problems with my bank recently. There have been repeated unauthorized account freezes, preventing me from accessing my money. This has not only been a financial burden, but has also taken a toll on me emotionally.
The situation is as follows: Last month, my account was blocked without prior notice, supposedly due to suspicious transactions. I immediately contacted my bank to seek clarification. However, I was not given a specific reason for the freeze and was indefinitely prevented from using my account.
Currently, I am unable to access my money and am facing financial difficulties as a result. Additionally, I am concerned that these unauthorized account freezes may occur again in the future and would like to know how I can defend myself against them.
My worries are diverse: I fear that my money is not safe and that I may not be able to meet my financial obligations. I also feel powerless against my bank and would like to know what legal steps I can take to protect my rights as an account holder.
Therefore, my question to you is: How can I defend myself against unauthorized account freezes by my bank? What legal options do I have to enforce my right to unrestricted access to my account? I would greatly appreciate your assistance in this matter.
Sincerely,
Hildegard Kleine
Dear Mrs. Kleine,
I understand your concerns and fears regarding the unauthorized account blocks by your bank and would like to assist you with my expertise in banking law.
First and foremost, it is important to know that banks are obligated to carry out account blocks only under certain circumstances. An account block due to suspicious transactions is generally possible, however, the bank must provide you with a plausible explanation and limit the block in time. A permanent block without concrete suspicion or without the possibility of clarification is not lawful.
In your case, it is advisable to first request a detailed explanation for the account block in writing from your bank. Also, demand a prompt lifting of the block and threaten with legal action if your demands are not met. If the bank continues to be uncooperative, you can contact a consumer protection agency or a specialized lawyer in banking law to explore your legal options.
In the event of an unlawful account block, you can apply for an injunction at the competent court to force the bank to lift the block. Additionally, you could claim damages if you have suffered financial losses due to the account block.
It is important that you know and actively defend your rights as an account holder. Do not let your bank intimidate you and stand up for your right to unrestricted access to your account.
I hope that my explanations could help you in solving your problem. If you have any further questions or need legal assistance, I am at your disposal.
Best regards,
Alwin Reuter
Lawyer specializing in banking law
